Richard Medlicott is the Medical Director NZ, Medibank Health Solutions, a position he was recently appointed to in March 2013. He is also a GP and Director of the Island Bay Medical Centre, a practice consisting of 6 directors, 3 associate doctors, and a staff of 20. It has an 11,000 enrolled patient population. His involvement with the health care industry includes Chairmanships or Memberships of the following Groups/Organisations:
• Past Chairperson of Health Information Standards Organisation (NZ), 2010-2013;
• Past Chairperson of the Primary Care Information Management Group, 2009-2013;
• Current Joint Clinical Leader CCDHB Integrated Collaborative Care project, since 2011;
• Current Member Medtech Advisory Group, since 2009;
• Current Member of IHTDSO Primary Care Special Interest Group and GP refset development group; since 2009 and a past member of the IHTDSO Quality Assurance Committee, up until 2011.
His qualifications include a Bachelor of Medicine and Bachelor of Surgery (MB ChB) degree from the Otago Medical School and he is a past Member of the Royal College of General Practitioners and a current Fellow of the Royal NZ College of General Practitioners.
| Do You Know What the Nurses are Doing? Safety and Consistency in Telephone Triage.
Concurrent Workshop Repeated |
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| Friday, 15 August 2014 | Start 2:00pm | Duration: 55mins | Room 5 |
| Start 3:05pm | Duration: 55mins | Room 5 | |
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Practice nurses are skilled colleagues who are undertaking expanded
roles in primary care. One of the old and ongoing roles is to provide
telephone triage to patient who call. How does the practice provide
consistent and safe advice? This talk will provide some background to
telephone triage, will look to the future of NZ services, and will
also provide access to a practical tool that you can use in your
practice to improve consistency and safety.
Note: re presentation (only handout provided due to confidentiality) |
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